Scandinavia plays by its own rules when it comes to gambling and the results have brought about a lot of innovative changes and initiatives to the entire gambling community. As the online casinos become more popular and more players are looking for entertainment online, the demand for quality entertainment will also rise. While this is a positive development, it doesn’t mean that everything will go over smoothly.
We’ve seen a major surge in casinos that don’t seem to care about the quality of their services, or the customer experience, which is why the demand for reviews like these came about in the first place. We are taking a look at all the popular online casinos to help you decide if they’re worth your time and money. We are going to review the casino on all the key criteria, like their gaming selection, security measures, pay our systems, bonuses and so on.
CasinoRoom is a modern Scandinavian online casino with an attractive design and even more attractive bonuses, like the generous 100% Welcome Bonus or complimentary Free Spins for signing up, your first deposit and activity as a player.
Blending games from NetEnt, Betsoft and Evolution Gaming has created an extensive collection of outstanding slots and classic casino games.
All of the games are playable directly in your browser so there is no hassle with downloading or installing any extra programs on your computer.
CasinoRoom is available in 11 different languages and licensed by the Gaming and Lotteries Authority of Malta. While it does look pretty decent on paper, does it really deliver on all of its promises?
For the modern customers, the looks are important. As we mentioned above, since there are so many choices on the online casino market right now, this also means that customers can be pickier and choose to go somewhere else if they don’t like something as seemingly trivial as the casino’s interface. The first impression that the casino website gives off is crucial to making the new visitors stay and We believe it is fair to say that CasinoRoom is one of the best designed online casinos out there. All the important elements of good web design are there. The page looks great and is also easy to navigate. The website is engaging and fun but does not distract from the actual information that people are there to get. It is nicely balanced with fun graphics and useful info and all of it seems to work pretty well together.
Games are categorized in smart groups, so you can sort them by the category that interests you. For example, when you click on the Jackpot Games you can view all the available games in that category, as well as the combined sum of all the jackpots, which of course is millions of euros.
You can also chat with helpful customer service personnel through the live chat window you can find at the bottom of the CasinoRoom homepage. Or if you are a Facebook or Twitter user you can contact them there!
In the top left corner, you will find a progress bar which indicates how much experience have you gained by playing slots or at the tables. You can also view special missions and manage your money underneath the progress bar. Reaching a new level on the progress bar or completing a CasinoRoom mission is usually rewarded with Free Spins on new games.
CasinoRoom bonuses and promotions
Bonuses are the most popular way to make a good impression on the new customer and make them engage with your casino. These days it feels like every online casino is competing with each other through their bonus offers, which is only a win-win for the players. The bonuses can actually tell you a lot about the casino and whether or not they care about their customers, which is why the amount of bonuses and their conditions are actually crucial when trying to review a casino properly. When it comes to CasinoRoom, their welcome bonus is probably their most generous venture and they spare no expenses here.
As a first gift, you will receive 20 Free Spins for signing up at CasinoRoom, no deposit is required for these 20 spins. When you make your first deposit you can collect a 100% up to €500 Welcome Bonus and another 60 Free Spins. The minimum deposit to unlock your 60 Free Spins is €20.
There is a long list of games you can play using your Welcome Bonus, check for the full list on the casino homepage under the Bonuses tab.
More Free Spins are handed out when you complete missions or gather enough experience to move to a new level on your progress bar.
The best thing about these Free Spins that are handed out for activity and completing the missions is that usually they are distributed on the newest games, so Free Spins is an excellent opportunity to check out the latest games without risking any of your own money.
CasinoRoom free spins
The first 20 Free Spins are on the house you don’t even have to make a deposit, just create an account and verify your email address.
You also get 60 Free Spins as an extra gift when you make your first deposit – remember that you can also redeem a generous 100% up to €500 Welcome Bonus, so choose the amount of your first deposit carefully.
Free Spins are also rewarded to active players who reach a new level or complete a special mission and they provide a nice way to stay up to date with the newest games at CasinoRoom.
CasinoRoom games selection
Gaming Selection is the main criteria when judging a casino, no doubts about it. The games need to cater to a lot of different types of player and they need to be controlled on quality or safety. While everyone can just throw in a bunch of games and then leave it be, a good casino requires a lot of curation and careful selection. One of the most common complaints is that online casinos have a lot of games but most of them just aren’t good. Casino CasinoRoom games have the triple guarantee of NetEnt, Betsoft and Evolution Gaming. These companies make some of the best games on the market and that reflects well in the cool selection of games you’ll find at CasinoRoom. Recently they have also added games from rising software producers like Quickspin, Thunderkick, and Rabcat.
There is an excellent choice of Jackpot games with all the biggest and juiciest progressive prizes. Mega Fortune, Mega Moolah, The Dark Knight, Major Millions and Arabian Nights are literally the biggest progressive online jackpots on the planet and they are all available at CasinoRoom.
Some of the NetEnt titles you might like include Starburst, Eggomatic, Jack and the Beanstalk and Gonzo’s Quest.
In addition to a large number of slots, you can also enjoy many versions of Roulette and Black Jack, both of these games are also available in the Live Dealer Casino version.
There’s a total of 466 games available at CasinoRoom, the majority of which are slots, but the categories of table games and poker are also very well represented.
CasinoRoom software provider
Stockholm based NetEnt is the most influential software provider of CasinoRoom. This company is founded by the people behind one of the oldest brick and mortar casinos in Europe and their games speak for themselves.
NetEnt games are known for the biggest record-breaking jackpots in the world and whenever they are launching or introducing new games online casinos celebrate the occasion with Free Spins on the new game.
The other big name at CasinoRoom is Betsoft, whose trademark is great looking 3D games with elaborate plots and long animations. Mr. Vegas, At the Copa and A Night in Paris.
CasinoRoom recently expanded its games library when they made a bold decision to add slots from several smaller rising software producers like Thunderkick, Quickspin, and Rabcat. We applaud the move as these companies make very cool and unique games, so keep an extra eye on games like Esqueleto Esxplosivo, Castle Builder and Big Bad Wolf from these companies.
CasinoRoom mobile casino
Mobile Versions of online casinos will soon become a must. As mobile games become more popular and the internet becomes more widely accessible the demand for this particular service will also rise. There is no mobile version of CasinoRoom yet, but they are working on it and we are sure it is worth waiting for, as the software providers who supply games for the online version of CasinoRoom also make some of the coolest mobile games on the market.
CasinoRoom payment methods
You can’t have a decent online casino without safe payment methods. Luckily there are a lot of tools to make that happen these days. To give their customers financial freedom and maximum choice of banking methods CasinoRoom has included most of the well-known payment providers and credit card companies to their list of partners.
From cards, you can use VISA, MasterCard, and Maestro or you can choose an e-wallet like Skrill or Trustly to handle your deposits and withdrawals.
If you value your privacy and like to keeping banking matters discreet we recommend using a prepaid solution like NETELLER, Click and Buy or Paysafecard. When you use e-Wallets, the money should appear in your account instantly but if you are using cards, it might take a couple of days for the money to appear, usually 2-4 business days.
Several less-known solutions are also available so make sure you choose the fastest and most comfortable way of banking for yourself. This just means that if you want to play at the casino you won’t need to register a separate account, there is a high chance that the casino is already offering the company or a service that you already are using. This makes the experience a lot more comfortable, which is one of the most common demands with modern customers. Payment methods should always be safe, fast and convenient. And it looks like the CasinoRoom has this part figured out.
CasinoRoom customer support
Customer Support is a crucial part of every online casino since while online services can be way more convenient they also bring new challenges. Casinos are handling our money so the support systems are crucial to making the experience pleasant. An online casino that cares about their player’s experience is far more likely to stay relevant and popular for longer than those who choose to neglect this aspect of operating an online casino. CasinoRoom prides itself on quality customer service that can be reached at any time. Customer Support of CasinoRoom can be reached through several different channels, the phone lines are open 24h 7 days per week. During the business hours, you can also reach them on live chat or through a Skype connection provided Help section of the casino homepage.
If you are anything like the famous TV hero Angus MacGyver and you always like to solve your own problems and riddles, we recommend the FAQ page or a coded instant answering solution, where you can type your questions in a special field and the computer will look for possible matches to your query.
Lotteries and Gaming Authority of Malta is responsible of keeping track that CasinoRoom acts according to EU law complies with the strict set of rules and guidelines for online casinos.
Making sure the random number generators work as they should or that the customer’s personal data is kept safe and private are just a few tasks that gambling regulators like LGA perform with their licensed casinos.
All in all, this is a great example of a well-rounded online casino. It checks all the boxes and most of their services are high quality, fast and secure and they offer top-notch entertainment on top of that. Things like bonuses and customer service are a priority for the casino, which is why it has been such a success. As the casino evolves it will likely embrace a more modern approach as well, introducing mobile pay and some additional payment methods.