Genesis Casino – Review
The online gambling industry is slowly taking over the world. After the release of the first-ever online casino back in the 90s, the industry has only been getting bigger and bigger. With today’s technology, they have been able to make this into something unbelievably comfortable and easy to access. And while high-rollers still prefer to play are regular, land-based casinos, for average players online gambling outlets are a perfect option. They are accessible from literally anywhere in the world, unless online casinos are banned in your country. You can play from the comfort of your won home instead of making a trip down to a casino and then trying to figure out where everything is and how it works. Online casinos are also way easier to use due to the utilized organization methods. And with modern technology, your personal and financial information is always safe if you trust the right casino.
But with the evergrowing number of casinos comes the fact that not all of them are worth your trust, energy, or time. And the actually good ones have become harder to get to because of the clutter created by the hundreds and thousands of online casinos. But thankfully, instead of just scrolling through all the different online casinos, we can go about it in a more organized way. There is a certain set of criteria every online casino should satisfy in order to become one of the more successful and attractive ones. These key points include game selection, customer service, payment methods, interface, bonuses, and promotions. Judging by these criteria it’s easy to establish whether a casino is worth a chance.
And here we are reviewing the new Genesis online casino which was established recently in 2018 as a part of the Genesis Global Gaming LTD. This operator runs other successful web-pages like Vegas Hero, Spinit, and Casino Cruise. And now without any further ado let’s get into reviewing the Genesis online casino so that you can decide whether or not this is the one for you.
The website might be one of the most crucial parts of any online platform. This is because the attention span of a person browsing through websites is very short which is why you need some eye-catching graphics and displays if you want to score a customer. This is something the Genesis casino website developers definitely kept in mind as just the very first thing you see on their website makes you want to stick around. It is a gorgeous, high-quality graphic image of outer space. The amazing galaxies, constellations, and a beautiful view of the earth are enough to intrigue you.
This intergalactic, futuristic theme is what makes this casino stand out straight away. Even though this general theme has been used many times before, it has never been done so well. And while the visual part of the website is as pleasing as it can be without being overwhelming at all, the organization method is just as well though-out. Everything is very easy to access and you should have no problems navigating through the website. On the home page, you can see the weekly bonus they offer, as well as the rest of the best bonuses they have including the welcome bonus you get if you sign up. The question mark is right on the home page as well so if you have any inquiries you can quickly get your answers.
There are also separate sections for games and other categories. Under Games, you will find games organized according to their types. There is also another tab for all the other things like V.I.P, Promotions, Live Casino, Welcome Offer, Payment methods, etc. The options to sign up and get started is also there if you are interested. And if you scroll down you will also come across a few games of each category and their thumbnails giving you easy access. And if you scroll even further down you’ll see the list of all the providers of the online casino.
The casino also has a mobile version which is just as high-quality as the main website. The site is available in several languages and can be played on the go. The casino is licensed and regulated by the Swedish Gambling Authority, Malta Gaming Authority and the UK Gambling Commission. When it comes to security the casino uses the 128-bit SSL encryption to keep players’ personal and financial details secure. They also use a random number generator which is independently tested to keep their games fair and actually random.
It is also restricted in quite a few counties including Hungary, Indonesia, Iran, Portugal, Spain, Switzerland, Denmark, Belgium, France, and many more.
While a good interface is all you need to capture the attention of a potential customer a good gaming selection is what will make them want to stay. No one wants to play at a casino that offers a boring game selection with nothing new and exciting. This is why it’s so important to make sure you are always updating your game selection to keep your customers excited to come back again.
The Genesis online casinos definitely knows what it’s doing with a huge selection of all types of games, including some industry favorites and more exotic and less-known ones as well. They are split into several categories like Live Casino, Must Fall Jackpots, New Games, Popular Games, Video Slots, Table Games, Jackpots, and Roulette. And all of these categories are rich with high-quality, entertaining games.
Under Video Slots you will find a universe of features and pay lines brought to you by game developers like Microgaming, NetEnt, Play’nGO, and a bunch of others. Among the games, you will find Starburst Slot, Immortal Romance Slot, Hugo Slot, Twin Spin Slot, Mega Fortune Slot, and a whole lot more.
If you’re into video poker there is a wide variety of options for you too. You can choose from Deuces Wild, Deuces and Joker, and Bonus Deuces Wild.
As for table games, they provide Auto Roulette, Blackjack, Roulette, Baccarat, Casino Hold’Em, European Roulette and so much more. They also have Keno and Bingo alongside some classics like The Book of the Dead or Fire Joker.
The important thing is that they keep updating their games selection so if somehow you’ve run out of new games to play on this website, you can expect some new ones to be added very soon and you will be able to find them under the category labeled New Games.
Another thing worth mentioning is that the games here are suitable for every type of player. If you are an experienced gambler who wants to play high-stakes games and feel the adrenaline in your blood then you have a pool of options to choose from. But this casino also has a bunch of games for beginners as well, that aren’t very intense and won’t make you lose huge amounts of cash. So it basically has something for every type of player with all sorts of different tastes and preferences.
When you put your energy and time into an online casino you expect to be treated with politeness and friendliness by its customer service staff. And today good customer service is as important as ever. This is mainly because a word gets spread around very quickly and one bad review can be enough to get your business a bad reputation. This is especially important in the online casino industry where the competition is really high. Here you have to give all you’ve got in order to not only survive but to become a household name as well, which is pretty hard to do.
At the Genesis online casino, you can expect to get all the help you need. Right on the home page, you will come across the question mark symbol. By clicking it you will be presented with 4 options including the language bar, where you can change the language of the website, FAQ, Contact Us, Rules, and Forgot Password. IF you have any questions, you can address the FAQ section which is very informative and well-organized.
But if you didn’t find what you were looking for then you can contact the customer service representatives. The number you can dial to reach them either in the UK or anywhere in Europe is available on the website. You can also email them if your question isn’t of an urgent matter. But if you absolutely need to contact the personnel as soon as possible then you can use the live chat option. The live chat is available from 9 am to 1 am every day of the week and the customer services employees are all very helpful, friendly, informative, and will do anything they can in order to help you with whatever you are having issues with.
One of the biggest concerns of anyone who has ever played at an online casino is whether or not they put their money in the right place. With modern technology, hackers can access all sorts of information and some online casinos represent a threat themselves. So when choosing an online casino to play at, it is vitally important to make sure they have every security measure in place before depositing any of your money onto their website. It’s also important that they have various payment methods because that will make your experience that much more enjoyable
At the Genesis online casino, you will come across a bunch of different options you can choose from in order to either make a deposit or withdraw your funds. And the most convenient thing about this is that everything is organized very neatly in a chart, where you will see what options you have, how much money you can withdraw or deposit using that option, and the amount of time the transitions may take. It also has a bar labeled Details which will lead you to a very thorough description of how things will go down if you use one of the provided methods.
To make a deposit you can use VISA, Skrill, NETELLER, ecoPayz, MasterCard, PayPal, etc. You can expect the deposited money to get to your account instantly. You can use pretty much the safe methods if you want to withdraw money too but keep in mind that there are more restrictions about the amount of money that can be withdrawn than deposited. But the minimum per transaction is almost always €10. You can make the deposit in many different currencies including the Australian dollar, Bulgarian leave, Canadian dollars, Swiss francs, Chinese yuan, Czech Republic korunas, Denmark kroner, Euros British pound sterling, Georgian lari, etc.
Bonuses and Promotions
Bonuses and promotions are definitely the things that catch the attention of potential customers the easiest. This is why the Genesis online casino has a welcome bonus as the first thing you see when you enter their website. And it must be said that it is definitely very generous. You can get 100% up to €100 bonus and 300 free spins which should be used playing the Starburst slot which is one of the most popular games on the website. Other bonuses are on other pages and with those, you can get 100% up to €100 bonus or 10% from up to €200 back on live casino games every Tuesday, T&Cs apply. There is also the bonus which gives you free spins on every Monday, which makes this dreadful day of the week a bit more exciting.
There are, of course, some terms and conditions to be familiar with before you start playing with your bonus funds. The most important is the fact that bonus funds have a wagering requirement of 40x, which means you’ll have to make bets worth 40x your bonus before you can withdraw money from the site. You should also remember that you only have 72 hours to use the free spins once they are credited, so you’ll need to play quickly.
They also have a very exciting V.I.P program and your motivation to join it will definitely increase once you find out that the members of the club get a dedicated account manager, exclusive bonuses, exclusive V.I.P events, monthly V.I.P draw, personalized birthday presents, personal withdrawal service, holiday packages, and flight tickets. And there are also different levels of the V.I.P program and all you need to do to become a part of it is just be a loyal customer who plays regularly. All the T&C’s apply to the Genesis online casino.
Pros and Cons
After thoroughly analyzing every aspect of this online casino let’s break down some of its strong and weak points:
- Amazing website
- Huge selection of games
- Generous bonuses
- Restricted in some countries
- Live chat not available 24/7
Among the thousands of online casinos that all offer almost the same services and selections of products, the Genesis online casino definitely stands out. And that is clear from the very first moment you go on their website, which has a gorgeous image of outer space as the background. The whole casino is galaxy-themed, with different slogans, and names that all have to do with outer space. And this theme has proven to be very intriguing and attractive to many as it has gotten very positive reviews. It also must be mentioned that everything is very well put together and easy to access for the beginners too. All sorts of information is right there in front of you but if you are still confused you can address the customer service employees or the FAQ section. Both of these sources are very informative and will help you sort out your inquiries. Another important thing is that the games selection here is immaculate, with games for everyone with all sorts of tastes. The selection is huge and covers all categories.
The bonuses and promotions are also a very important factor that makes the casino into what it is today. Every bonus offered by this casino starting from the Welcome bonus is very generous and you definitely shouldn’t miss out on these amazing opportunities. And lastly, the payment methods are also quite diverse and easy to understand. Most importantly we know this casino is secure because it has been licensed by authorities and also uses the 128-bit encryption in order to take care of all the financial and personal information.
Overall, if you are looking for a fun, futuristic, entertaining casino that will make you excited to gamble, then the Genesis online casino is the one for you. You will definitely find something that you like there and have an awesome time while knowing that your money is in good hands.