While first impressions matter when it comes to casinos, the deciding factor on whether or not the casino is worth your time is the quality of their services and their dedication to customer support and their experience. With PlayOJO, the first impression is that this is the fun-loving, easy-going place where everything is simple and to the point but never boring. These days distinguishing between a good casino and a scam is becoming harder and harder since it is has become so easy to just put on a facade of a proper website and then offer games selection and services that no one would want to experience. As the online casino industry continues to grow and attract more players, the casinos are also going to become more common making it harder for the player to make the decision about where to play. PlayOJO definitely gives off an impression of a professionally operated online casino but as we’ve learned over the past few years this isn’t enough to guaranteed good customer experience. There are different things that make a casino a well-rounded destination for gambling, It’s things like game selection, customer service, web design and their promotions that form a complete picture of the casino and whether or not it makes sense to deposit your money into it.
While you might think that the website and its design might not matter in the overall experience, actually we can tell a lot about the casino by just looking at their website setup, graphics, and the pictures. When you first enter the PlayoOJO website you will see the colorful and fun images, with the center banner running all the ongoing promotions and the best deals around the casino. The first thing you see when you enter the website is that the casino wants you to know that they play fair and you can rest assured that you are not being scammed during your gambling sessions. While just saying it doesn’t really mean much, it is still a statement by the casino that leaves the impression that people behind it care about customer experience. You can also read up on their policies as you scroll down and you can see that there stand y their claims of being the fairest casino and they are very transparent about their payouts and deposits alike. There is also a display of highest paying games, total games payouts and much more that you can learn just from the main page of the casino
The casino has mostly purple, blue, and pink colors flowing into each other. The website is fun but isn’t overwhelming with too many images or flashy promotions. Everything is balanced and informative. Upon entering the main page you will see the main categories like games, kickers the about section, and so on. The games are displayed on the main page including the featured slots and some of the most popular choices on the website. PlayOJO also has a new section when you can catch up on its latest updates.
PlayOJO has over 3000 games to offer, this is one of the first things you will learn about this casino when you enter the website. But of course, quantity isn’t everything. When you go over to the games page you will see the main categories of slots play, roulette play, blackjack, live casino, and card play. You will also see the daily jackpot displayed in the top right corner and the jackpot play right beside it. When you go over to the games page, you will see all the newest games like Revolution, Troll Hunters, Rally 4 Riches, and so on. The website also has its separate category for the OJO’s picks where you can go over the staff favorites.
In the slots category, you can expect to find some regular slots as well as jackpots like King Kong cash and some of the most popular slots like Book of Dead, Book of Adventure, Legacy of Dead, and so on. In the Roulette, there are limitless options, with the Pro French Roulette, VIP Roulette, European Roulette Pro, Roulette European, Classis Auto Roullete, and much more. You can expect to see these variations from different providers depending on your taste and you will be able to find the perfect roulette game in no time. Blackjack also gets its separate category with options like European Turbo, Power Blackjack, and different Live versions of the game as well. When it comes to card play there are plenty of unique and exciting options that you won’t be able to find someplace else. Games like Deuces Wild, Aces & Faces, or Jacks or Better are just a couple of examples of the fun online casino card games you can expect to find when entering the website.
There is also a separate category for live games, for those who enjoy the added element of engagement in the online casino. You can expect to find all the games in the live form including the most popular ones like slots, blackjack, and roulette, but also additional versions of Baccarat, Benelux Slingshot, and much more. The Gaming selection is pretty impressive, since the choices and definitely plentiful but the quality is also there, with some of the best providers in the world. You can also access the full list of all game providers for PlayOJO and choose your games based on the providers, like Evolution, Bercrest, Bally Technologies, Gamomat, High5Games, IGT, Lightning Box, Merkur, MicroGaming and more.
Bonuses and Promotions
Bonuses and Promotions are what usually attract new customers to the relatively new casino. They are the best way to show that you are willing to give out the money for those who win and that you want your clients to enjoy their time on your website. Usually, the most generous offer will come in the form of the welcome bonus and will offer the plate some sort of deal for their very first deposit on the website. These deals can come in the form of bonus money of free spins, or both. When it comes to PlayOJO there is a welcome package for anyone who wants to play at the casino and get rewarded as the new customer. When you register on the website The PlayOJO offer will give the player 50 free spins on any first deposit amount (minimum $/€/£10). As mentioned on their main page, PlayOjo doesn’t really require to have the wagering requirements on their website and they simply give out the wins that the customers have earner without any additional conditions or secret rules. The casino prides itself on its transparency and is consistent with it throughout the bonuses, jackpot, and so on. There are no minimum withdrawals and you have the control over your own money, as stated by the website. But the promotions don’t just stop at the welcome bonus since you will also have the chance to participate in the weekly promotions where you could earn yourself some free spins. At the PlayOJO they call them Kickers, where every week you get a chance to earn some free money and play with no consequences what so ever. With the Kicker promotion, the more you play at the casino, the more promotions, perks and special offers you get. Every day there is a new kicker and they are only valid for 24 hours, so you need to keep your eye out for these offers before they expire.
another running promotion of the website is OJO’s Reel Spinoffs, for those who play live tournament. With these spinoffs, you don’t really need much practice all you need to do is enter the tournament and then wait for the extra perks to start coming in. And if you manage to finish in the top 3, you will also receive Free Spins Package and any winnings you scored during the tournament. The PlayOJO has one of the best bonus packages and it keeps the experience interesting even after you’ve been playing with them for years. The casino definitely gets a plus for their commitment to giving back to their players.
The Payment methods
Offering secure banking methods is one of the key components of creating a good casino and these days it is not all that difficult to achieve either. You can expect to have a safe experience for the customer where they can be sure that their money is in a safe place. OJO offers safe and secure casino transactions and you can use credit debit or even e-Wallets to make these transactions possible. You will have the option to use Visa, MasterCard, PayPal, Skrill, Neteller, Paysafe Card, ecoPayz, Maestro, Fast Bank Transfer, Direct banking, Instant Payments by Citadel, and Solo Switch. These are all trusted payment systems that ensure the security of your transactions. There are no minimum withdrawals and the minimum deposits are $10 in all these options. The fact that there is no minimum deposit makes this even more trustworthy place to gamble. This isn’t an option in most of the online casinos, even though it makes sense to have no minimum deposit. So this is also another huge plus for PlayOJO.
The customer service is one of the crucial aspects of any business. These days its no longer good enough to have a customer service, any business that wants to succeed has to have a good customer service, the one that actually delivers on all fronts. Luckily, OJO is one of the companies that follows these requests and has three main ways for customers to get help when they enter the website, which is more than most casinos will end up doing. When you have any questions regarding the casino or the games out can either resort to frequently asked questions, go to the live chat or you can resort to an email. The FAQ section is pretty expansive and even you prefer to communicate in real-time, there is a high probability that your question has already been answered in the FAQ section. The most efficient way to receive answers would be to go to the live chat and receive your answers instantly, the chat is available from 06:00 to 00:00 GMT. And for more extensive matters there is always an email. While this might not be the most efficient way to communicate some do prefer the formal aspects of it and you can expect to receive an answer very soon here as well. Overall the OJO has a great customer service completed with staff ready to help you out in any way you might need to.
Pros and Cons
To sum it up, let’s break the website down into pros and cons
- Great Gaming Selection
- Secure Payments
- Good Bonuses
- Customer Service
- Not enough gaming categories
- The interface seems outdated
Even though not everything about this casino is perfect when it comes to delivering the quality gaming experience there is not much that could be improved upon. The Casino has a great gaming selection that is being updated regularly, they have nice bonuses that keep the players coming back for more every week. The Casino also offers a great payment method with companies and systems that most people already have and use, which makes it easier for them to make a deposit get their winnings without having to create new accounts. Customer service is a huge plus of its casino since it offers a FAQ, e-mail, and live chat. Usually, we only see casinos using two out of these three. The Website design while still fun is a bit outdated and could use some updating. But as we discussed above, what makes a really good casino ain’t just first impressions and actually it takes good quality services to make the success of any online casino sustainable and to keep the players loyal. PlayOJO is one of the best examples os such casinos with great services, nice gaming selection, and a distinct effort to maintaining good relationships with their customers. The Online casino also promotes responsible gambling which is always admirable and should definitely be an industry standard.
PlayOJO is a dependable, well-rounded casino where you can be sure that your money is protected and you won’t have to worry about wagering requirements and not getting all your winnings because of restrictions because of minimum withdrawal requirements.